Position objective Take a lead role in Supply Chain team to monitor workload and assist Supply Chain Specialist as needed in daily tasks Participate in projects as identified by management Responsible for coordinating all the different aspect in the supply chain to drive customer satisfaction and actively contribute to sustainable profitable growth in the organization. Work in line and in cooperation with customers, and other CC functions, Distribution Center and Product Companies to achieve common local and global targets, processes and concepts to secure a global world class supply chain in Epiroc. Be a member of the team achieving goals and taking an ownership approach to customer problems and issues empowering them to complete successful resolutions. Specific Tasks and Responsibilties Participate in training the team on systems used for order processing and shipping Work with Supply Chain Manager to evaluate and report on KPIs and help ensure that supply chain strategy and operational targets are met Evaluate and report on Supply Chain KPIs Oversees the daily workflow and schedules of the department. Assist the Supply Chain Manager to coach and support team members’ development and performance. Act as the subject matter expert by developing and sharing supply chain knowledge. Coordinate with the sales, planner and warehouse functions to ensure accurate and on time delivery of customer order material, backordered items, parts pricing and product identification. Evaluate customer requirement and create, provide price and lead time quotations on Customer request using price files, price point & ACIGN; Place Customer orders for spare parts into the Epiroc ERP system; Receive / accept the firm purchase orders from customers; Create purchase order to DCs; Stay in touch with Distribution Center regarding orders on hands , make sure orders are allocated /picked/packed and shipped in a timely manner; Keep track of Customer orders. Be able to back up all other functions within the Department. Check and book receiving goods Allocate and pick against existing internal and external orders; Make necessary delivery documents as per individual customer’s requirement; Issue Performa, sales invoices and /or credit notes to customers; Verify and prepare price list for the spare parts on the base of DCs information; Make delivery arrangements, advising delivery status and shipping details; Check credit limits & receivables before delivery and placing orders; Review order backlogs, expedite shortages, and communicate order status information. Place orders of spare parts for stock of Epiroc Mongolia after stock request approval. Ensure that Customer invoices will be issued in time and paid in time; Keep contact with customers and DCs in case of issues related to parts sales; Review the stock level for MR spare part on monthly basis and to prepare list of parts for stock returns, redistribution and scrapping/impairment as required in cooperation with Epiroc Global Inventory Department; handle return or impair/scrap process according to company policy. Make all necessary report as required by Epiroc Mongolia management; Liaison with multiple departments to ensure customer satisfaction through proper coordination of on-time order throughput. Work with continuous improvements

Epiroc Mongolia LLC seeks a Service Support Specialist to join our PSD Maintenance Department. If you are passionate about technical support, customer relations, and service excellence, this is your opportunity to make an impact.   Key Responsibilities: Technical Support & Customer Relations Provide expert technical support to customers. Build and maintain strong relationships through visits, calls, and correspondence. Ensure product knowledge is up-to-date and shared internally. Operational & Service Support Lead the Service Support Team. Support the Oyu Tolgoi Open Pit maintenance and operation team. Participate in site service, fieldwork, and workshop activities. Assist in equipment start-ups and commissioning. Provide remote support for field and workshop technicians. Warranty, Fleet, and Product Safety Management Process warranty claims and maintain the Warranty On-Line (WOL) database. Regularly update fleet management databases (MOL/Fleetsync). Ensure product safety compliance and timely documentation. Administer and improve TechInfo systems, including user training. Reporting & Compliance Prepare monthly activity reports for the Operations Manager. Develop and implement annual and short-term work plans for the field service team. Ensure compliance with company policies, environmental standards, and internal procedures. Why Join Epiroc Mongolia LLC? Be part of a global leader in mining and infrastructure equipment. Grow your career with professional development opportunities. Work in a dynamic and collaborative environment. Ready to take the next step? Apply before April 30th, 2025, and join a team that dares to think new!

Key Responsibilities Manage end-to-end HR processes (hire-to-retire) across the OTUG project and relevant teams. Maintain accurate employment records and ensure proper document archiving. Support workforce planning and labor relations in coordination with managers. Provide timely updates to Payroll on compensation changes. Collaborate on non-technical training and support talent development efforts. Identify training needs, develop materials, and deliver sessions as scheduled. Conduct exit interviews, analyze turnover trends, and suggest improvements. Lead or participate in HR projects as assigned. Address employee relations matters and conduct issue investigations when needed. Oversee leave administration and ensure policy compliance. Maintain up-to-date job descriptions aligned with business needs. Travel to customer sites and Epiroc facilities (2–3 days/month). Organize internal events and represent the company at job fairs. Handle employee queries promptly and professionally. Perform other HR-related tasks as required.

       Энэхүү ажлын байрны зорилго нь Эпирок брэндийн өрмийн машин болон чулуулаг ачих, зөөвөрлөх тоног төхөөрөмжийн их засварын ажлыг чанарын өндөр түвшинд, төлөвлөгөөт цаг хугацаанд хийж гүйцэтгэн, Оюу толгой төсөл болон Эпирок компанийн Сэлбэг, засвар үйлчилгээний хэлтэсийн үйл ажиллагаанд дэмжлэг үзүүлж, машин тоног төхөөрөмжийн ашиглалт болон найдвартай ажиллагааг хангаж ажиллахад оршино. • Их засварт орохоор төлөвлөгдсөн машины урьдчилсан үзлэг шалгалтыг хийж гүйцэтгэж, шаардлагатай сэлбэг хэрэгслийн жагсаалтын бэлтгэн, Оюу толгой болон Эпирокийн холбогдох хүмүүстэй хамтран ажиллаж, сэлбэгийн захиалга болон их засварын хийгдэх төлөвлөгөөг хамтран гаргах, • Бүх үйл ажиллагааны цагийн бүртгэлийг үнэн зөв хөтөлнө. Аюулгүй ажиллагаа, эрүүл мэндийн соёлыг бүхлээр нь хэрэгжүүлэх, • Оюу толгой уурхайн талбарт Эпирокийн засварын механикуудад Эпирокийн тоног төхөөрөмжийн ажиллуулах, турших эрхийн үнэмлэх олгох сургалт хийж үнэмлэхжүүлэх, • Сайтын аюулгүй байдал, чанар, байгаль орчны стандартыг хангах, тайлагнах нь үйлчлүүлэгч болон Epiroc-ийн заасан шаардлагын дагуу байх ёстой, • Их засварын багийн гишүүдийн техникийн мэдлэгийг сайжруулах, ажлын үйл явцад шууд болон шууд бус байдлаар дэмжлэг үзүүлэх, сургалт зохион байгуулах, хүргэх • Их засварын ажлын өдөр тутмын болон дууссаны дараах ажлын тайланг холбогдох ажилтнуудад тайлагнаж байх, • Компанийн бүтээгдэхүүн, үйлчилгээтэй холбоотой төсөл хөтөлбөр, харилцагч байгууллагуудтай шаардлагатай тохиолдолд хамтран ажиллах гэх мэт ба үүгээр хязгаарлагдахгүй.